 support
purchasing FAQs
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QUESTIONS & ANSWERS 1. Do I have to complete an order form for every method of ordering? Why? Yes. Our ordering system requires that you complete our online order form for all our methods of ordering: online, fax, telephone, mail, purchase Registration, wire transfers and others. In this way, we are able to validate all your information ahead of time, which reduces ordering and registration errors.
2. Your online order form will not load. Why not? If our order form does not load, then your browser does not support secure web transactions. In order to use our online ordering system you will need to download and install a secure Web browser such as Internet Explorer or Netscape Navigator.
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